Alert Workflow

Critical Alert Workflow

From enabling alerts and granting Critical Alerts permission to pause, resume, acknowledge and history review.

Enable Alerts Critical Alerts Pause / Resume Acknowledge

Standard Notifications vs Critical Alerts

Compare regular status reminders with high-priority, system-level critical alerts requiring immediate attention.

STANDARD

Standard Notifications

For regular status messages, non-urgent reminders and routine updates.

  • Daily node status and regular sync reports
  • Known low-risk address activity updates
  • Non-urgent service status reminders
CRITICAL

Critical Alerts

For high-priority events that require immediate attention and system-level permission.

  • High-risk admin permission changes and abnormal fund flows
  • RPC infrastructure completely unreachable or severely degraded
  • Urgent incidents requiring immediate Acknowledge confirmation

Alert Workflow Steps

From enabling alerts to acknowledgement and history review.

01

01 Enable Alerts

Open the app and tap Enable Alert to turn on alert capability.

02

02 Allow Permissions

Allow standard notifications and Critical Alerts when prompted by the system.

03

03 Receive & Control

Receive alerts, pause them for 1, 3 or 8 hours, or resume Critical Alerts.

04

04 Acknowledge & Review

Tap Acknowledge in the app and review records in Alert History.

Alert Severity Summary

Use Total, High, Medium and Low to review recent alert distribution.

Alert Severity Categories

Total

Summary of all triggered alerts to provide a global overview.

HIGH

High

High-priority risks and urgent events requiring immediate action.

MEDIUM

Medium

Moderate anomalies and service degradations for prompt review.

LOW

Low

Routine status updates and low-priority alerts for reference.

Alert History Archiving

All triggered and acknowledged alerts are automatically archived in Alert History for subsequent review and tracking.

Alert Notice

Critical Alerts require system permission to remain enabled. During pause periods, critical reminders may not be delivered immediately.

Explore the Alert Workflow

Review Enable Alert, Critical Alerts, pause and resume, and acknowledgement usage notes.