Quick Start
Open the app and complete alert setup and system permissions. The home screen should then show notification status, alert statistics and Alert History.
- 1. Open the app and tap Enable Alert.
- 2. Allow standard notifications when prompted.
- 3. Allow Critical Alerts when prompted.
- 4. Return to the app and check notification status and alert statistics.
If alerts are not received later, first check notification permission, Critical Alerts permission and whether alerts are paused.
Enable Alerts
Enable Alert is the entry point to turn on alert capability. After enabling, the app will continue to guide the user to complete system notification authorization.
- If disabled, the app will not enter the full alert workflow.
- Once enabled, you need to complete system notification authorization.
- The home screen status card will show if alerts are turned on.
Permissions
The app uses standard notification permission for regular reminders. Higher-priority reminders require users to allow Critical Alerts through the system prompt.
| Permission | Purpose |
|---|---|
| Standard Notifications | Used for regular reminders, status updates and non-urgent messages. |
| Critical Alerts | Used for high-priority risks, service issues or important events. Requires explicit user authorization. |
The permission prompt may vary slightly depending on your system version. Please refer to your phone's actual system display.
Critical Alerts
Critical Alerts are used for high-priority risks, service issues or important events. Users must explicitly allow this capability in system permissions.
Suitable for:
- High-priority risk signals;
- Service outages or severe exceptions;
- Critical events requiring prompt owner acknowledgement.
Whether alerts trigger normally depends on system permissions, app configuration and current alert status. During pause periods, critical reminders may not be delivered immediately.
Pause & Resume
Users can pause Critical Alerts for 1, 3 or 8 hours. Once the pause ends, alerts will resume; users can also choose Resume to manually turn them back on.
Common actions:
- Long-press the app icon and select to pause for 1, 3 or 8 hours;
- To resume early, select Resume Critical Alerts;
- During pause periods, relevant alerts may not trigger immediately.
Acknowledge
After receiving an important Critical Alert, users can open the app and tap Acknowledge to confirm that the alert has been reviewed and handling has started.
Purpose of acknowledgement:
- Mark the alert as reviewed by the user;
- Reduce distraction from repeated notifications;
- Facilitate later review in Alert History.
Alert History
Alert History records recent alerts and handling status so users can review triggered and acknowledged alerts.
History records can be used to review:
- Which alerts have triggered recently;
- Which alerts have been acknowledged and handled;
- Whether there are frequent repeated risks or anomalies.
FAQ
Why do I need Critical Alerts?
Critical Alerts are suitable for higher-priority risk or anomaly alerts. Normal operation depends on system permissions and current alert status.
How do I pause critical alerts?
You can long-press the app icon and select to pause for 1, 3 or 8 hours from the quick menu; to resume, you can select Resume Critical Alerts.
What does Acknowledge do?
Acknowledge is used to confirm that the user has reviewed the alert. Once acknowledged, the alert enters Alert History for later review.
Why am I not receiving alerts?
Please check if Enable Alert is turned on, if system notification and Critical Alerts permissions are granted, and if the app is currently in a paused state.